The Texas Department of Health and Human Services Commission (HHSC) and Long Term Care-Regulatory (LTCR) conducts an annual inspection of all licensed nursing facilities to ensure compliance with the state and federal guidelines for quality health care and life safety code regulations.
Federal compliance is also required by all nursing homes in the United States. Each home must complete an in depth assessment on each resident that resides in the home. This assessment begins upon admission and is updated quarterly and annually thereafter for the duration of the resident’s stay.
The information collected pertains to the resident’s physical condition, clinical condition and abilities. The Center for Medicare and Medicaid Services (CMS) analyzes the information collected in these reports in an attempt to help you, the consumer, evaluate nursing homes. It is important to keep in mind that scoring is based on many factors and is subjective. Please ask our admissions director to clarify any questions that you may have about federal quality scores and check out the government’s website for tips on how to choose a nursing home.
An ombudsman is a specially trained advocate to residents of long-term care facilities. An ombudsman will provide information to residents, family and staff about resident’s rights, nursing facility requirements and help identify resources in and out of the facility. Additionally, the ombudsman will help to identify, investigate, and resolve concerns you may have on behalf of the resident. The ombudsman work’s with the residents, families and staff to resolve complaints and concerns.